This super-automatic Jura Capresso ENA 5 coffee machine does produce a tasty cup of coffee, no doubt about it. But we are concerned about its ability to hold up under pressure (literally, with flying milk nozzles!). For the kind of cash that this machine requires, most customers would likely be happier with another Jura model (the S9, perhaps) or another brand of super-automatic coffee machine.
THE CURE: Once weekly reach up inside with a hot, wet towel, and clean the round disk behind the flap that hangs down. If it jams, unplug and let it cool before turning it on - sometimes you may have to do this several times. It just happened this a.m., and I had to wait 1/2 hour between my 3rd and 4th cup :) The first time it happened, tech support walked me through the cleaning on the phone. The last time was more of a problem, and they shipped me a mailing label for a $245 complete rebuild, but I didn't have to use it.
The Jura A9 truly shines in the milk drinks department. It features 2 height adjustable spouts that go anywhere from two point two and up to five point four inches if you plan on using taller However, when it comes to the milk, the machine uses a pick-up tube system. What this means is that now you can just place the tube into the milk container and prepare delicious milk based drinks. For better results though, it’s best that you either get Jura’s cool control milk cooler or their optional thermal milk container. That’s because not only is it better to keep milk chilled for sanitary reasons, but chilled milk also produces better froth.