Capresso offers a significant list of help resources that include comparison charts, instruction booklets, quick-reference guides and a list of FAQs. In addition, the company offers information on its warranties and product registration. You can contact Capresso using its toll-free customer service hotline. The nice thing about this company's customer service is that there are people available to answer your questions on Saturdays.
Anyone who is looking for the perfect espresso machine, should certainly take a closer look at the Cuisinart EM-600. This model is able to brew excellent traditional coffee beverages and espresso shots at the touch of a button and without you having to worry about moving the cup. The EM-600 incorporates a removable milk tank (22 oz) which sends frothy, creamy and hot milk right into your cup for barista quality, hands free latte and cappuccino. If you want to use it with the Illy Espresso capsule system, you’ll be very happy to know that this model offers innovative froth controls, flavor strength and temperature control with the push of a button.
When ditching the K-cup and grinding the coffee yourself, you open yourself up to better, earthy-friendly options. Many single-serve coffee manufactures source their coffee from large plantations, and as a consumer you have very limited choice about where your coffee comes from and how it’s produced. When you grind your own with the Jura coffee machine, you are able to make more eco-conscious decisions about the coffee you purchase. We prefer to buy organic, single-origin roasts that have been certified by the rainforest alliance. We understand that this isn’t always possible, but when you are grinding your own coffee, there are more options available to you as a conscious consumer.
While we can sing the praises of the E6 all day, the fact is that there is a bit of a learning curve with it. The instruction manual can be a little confusing to some people, and setting up your cleaning system can take a while. Also, plan on spending more time with maintenance than you would with other coffee makers. In the end, it ensures that your machine is always ready to go, but it can be a bit of a time investment.
We always like to find a negative or two, and this has to be the biggest one by far for the Jura. For us, the temperature is fine, but we do understand that some people like their coffee as near to boiling point as possible without burning the coffee. It’s probably going to be a minority of coffee lovers that find this to be a deal breaker (hint: if that’s you, take a look at Heston’s Dual Boiler), for most of us, we find that it takes the roof of our mouth off!
This machine is awesome. Works great. Very easy to use, and VERY easy to maintain. That last part is key. Our previous machine, Capressa, was a pain to keep clean. This is far easier. Had it for about 6 months now and I've no complaints. The cleaning tablets (ordered on Amazon) are a bit pricey, but I have to imagine far less the sending the machine in for repair (which we did on our Capressa machine) Other than the coffee, cleanliness and overall use of the machine, the maintenance aspect is pretty easy. Put a tablet in the grinder and push the button. Done.
On the downside, the bean storage is temperamental, after filling sometimes the beans won't feed into the grinder requiring a prod to continue and despite using a drier roast, not all beans get fed into the grinder when it is "empty." The final minor irritation is that the control button requires multiple rotational clicks before it functions.” James U., Amazon Customer
My first Jura was the F7. I bought it off of Ebay(new) and couldn't have been happier. I was so thrilled with it, that I bought another (F9) and gave my mom the F7 because it was such an awesome machine. It is really remarkable how the machine works. It took me a good 15+ cups to figure out how to make the coffee the way I like it. There are so many options on this machine that effect the taste: Grind, water temp, quantity of beans, quantity of water, etc.... In reference to the service I am amazed. When I received my new F9, I immediately had problems with a couple of the buttons. I called the service center and was on hold for 6-8 minutes. After about a 2 minute conversation with the representative they said that she would just send out a new machine and when I get it to send my old machine back in the box. They paid all postage. No credit card, nothing. I've never heard of such a service before. Absolutely Excellent. I couldn't be happier. It is a great machine that makes very good coffee and looks really nice on the kitchen counter. I love my Jura! As a matter of fact, I believe I am going to go and make myself a decaf latte right down.
It comes pre-loaded with default recipes for latte macchiato, cappuccino, an espresso shot, a ristretto shot, coffee, coffees, hot water, and steamed milk. All of the recipes can be customized via "Expert Mode". You can adjust the strength (1 - 5 beans), volume in ounces or mL's), steamed milk amount (based on time in seconds). You can also adjust all of the parameters while making the drink without saving, which is great for guests. Basic operation is very simple and straightforward. The TFT display makes this super user friendly. Anyone can easily scroll thru using the wheel on top of the machine and pick whatever type of drink they want. Or, you can select most drinks directly from the TFT screen as well. For two shots or two cups of coffee, hit the button twice. You can also enter the recipe modification mode by holding the drink selection button as well. Grind adjustment is via a knob under the back right top cover. It also displays graphics of your drink while it's being made.
The new Jura A9 automatic with touch screen and slide interface is very simple to use and very intuitive as well. Design wise, the A9 features a compact design that makes it easy to deliver your favorite beverages in a small footprint. On top of that, it also makes it possible to use any type of beans you want so that you can brew the coffee you love. Since it has such a small footprint, this is a perfect choice for anyone living in a small apartment.
I have owned this for about 9 months and gotten nearly 1000 uses out of it (it counts for you). It can equal most coffeehouse product you are likely to find, but as others point out, it is far short of what an enthusiast can create from more traditional equipment. You may also find the crema coffee settings to be something of an acquired taste (but you can make an Americano in just one more step, which is always great).
Hate getting up in the morning? That’ll change with the Z6. Just the thought of gazing at this handsome clean, shiny chrome machine was enough to have us leaping out of bed at 6am. Brewing coffee is fairly simple and yields powerful, yet tasty cups. Espresso based drinks are a cinch to produce too—but often taste slightly watered down. The best part is though is the nearly silent grinder, which is quiet enough to run on full power without fear of waking the whole house up. —Neil Gellar
If you savor every drop of your morning cup, then you want a machine that can brew to your exacting standards. Although there are a few different high-end coffee maker brands out there, none of them come close to Jura. This company makes some of the best machines on the market. Yes, they are a bit pricey, but the fact is that it’s like having your own personal barista in your kitchen.
Jura offers the ultimate in luxury coffee machines. Designed for those with discerning tastes, this well-known brand offers some of the best coffee makers you can buy – period. From single-serve machines to top-of-the-line super automatic espresso makers, Jura does it all. For the home-brewing enthusiasts, the following three models are the best-of-the-best.
Edit - 01/15/2015: Eight and a half years later, this gem is still cranking out great coffee. I had it serviced by the wonderful folks at CoffeeBoss in Cornelius, NC last year, and it's still going strong with a cup count of 9,922. The brew group is not user serviceable, so occasional maintenance should be expected. I use distilled water (at the cost of flavor, I know) now that I'm back in the city on municipal water, so I don't need or use the Clearyl filter (I recommend it for tap/well water, though), and I do use a cleaning tablet within 5-10 cups of when it starts asking for it on the LED display.
The first machine I received never worked correctly. The milk would not steam and the espresso would start to come out and then stop. Upon stopping a message would display on the screen asking to press a button to fill the pump. This would occur 2-3 times before an expresso could actually be made. I experimented with several different grind settings, coffee strength, water temperatures, etc, but with no success. The machine continued to pump a few drops of espresso, asking to refill the pump, and waste the previous grinds. I literally wasted 2-3 cans of Illy espresso without ever getting espresso. In addition, with each espresso cycle, a large amount of water would precede any espresso. For example on a 1oz shot, about 0.1oz would be water that didn't run through the coffee.
I received my machine on Jan 20th. I have to say it was a huge let down. Niether the coffee or milk were hot enough. I would think spending this amount of money on a coffee machine you should at least get hot coffee and milk without having to use cupwarmer or running hot water through it. I will say that amazon was a pure joy to work with on the return. They made everything simple and easy with no fuss. Thank you amazon for that.
After extensive researching of current high(er) end coffee machines, I purchased the Jura C65 to replace my Jura F7 - which had finally failed after 11 years of reliable service. Set-up was fast and easy -- instruction booklet is well organized with useful diagrams. Am completing the 1st week of daily use: so far so good. The C65 produces excellent coffee. Controls are less complicated than my old F7, and it is easy to adjust to fit individual tastes -- strength, cup size, temperature, etc. Only fret is reliability -- will it match the duration of the F7?
There are many ways to make a single coffee drink and preferences will naturally vary. With the Jura coffee machine, there are tons of opportunities to customize the details and fine-tune your daily coffee experience. If there is something you don’t like or want prepared differently, you can reprogram the ratios for certain beverages to match your personal tastes. For example, if you like you macchiato with slightly less milk (I know I do), you can adjust the ratio so there is a bit more coffee than the factory setting serves. If you like your coffee extra hot, that setting can be adjusted globally on the Jura as well. Don’t worry though, anything you customize can be reversed for a one off coffee drink in case you want to make something for a guest and they don’t necessarily share you tastes in coffee. We love that Jura understands everyone has slightly difference tastes and makes adjusting the settings of the machine easy to do.
Even better, you won’t have to worry about stale water ever again and that’s because the ThermoBlock technology is going to channel the right amount of water required by the specific drink you’re preparing. On top of that, you also don’t need to worry about experiencing any metallic taste in your coffee and that’s thanks to the machine’s stainless steel lining.
You also get programmable push-button controls for milk, hot water and espresso outputs and given the fact that the 1003380 Accademia dispenses great beverages on demand, it’s great for those who don’t like to wait for long before their drink is ready. In total, there are 7 buttons that you can use in order to prepare one of the following drinks hot water, latte macchiato, latte, cappuccino, cafe lungo, cafe and of course, espresso.