THE CURE: Once weekly reach up inside with a hot, wet towel, and clean the round disk behind the flap that hangs down. If it jams, unplug and let it cool before turning it on - sometimes you may have to do this several times. It just happened this a.m., and I had to wait 1/2 hour between my 3rd and 4th cup :) The first time it happened, tech support walked me through the cleaning on the phone. The last time was more of a problem, and they shipped me a mailing label for a $245 complete rebuild, but I didn't have to use it.
Jura is a company that well known advancing coffee technology in a way that blends convenience, sophistication, quality and most importantly easy of use into brewing coffee and espresso based beverages in the modern home. Their impressive line of Jura Coffee Makers is the true embodiment of all these values and has been impressing coffee connoisseurs over the last few years with it’s high pressure-brewed- coffee, espressos, cappuccinos and lattes.
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My first Jura was the F7. I bought it off of Ebay(new) and couldn't have been happier. I was so thrilled with it, that I bought another (F9) and gave my mom the F7 because it was such an awesome machine. It is really remarkable how the machine works. It took me a good 15+ cups to figure out how to make the coffee the way I like it. There are so many options on this machine that effect the taste: Grind, water temp, quantity of beans, quantity of water, etc.... In reference to the service I am amazed. When I received my new F9, I immediately had problems with a couple of the buttons. I called the service center and was on hold for 6-8 minutes. After about a 2 minute conversation with the representative they said that she would just send out a new machine and when I get it to send my old machine back in the box. They paid all postage. No credit card, nothing. I've never heard of such a service before. Absolutely Excellent. I couldn't be happier. It is a great machine that makes very good coffee and looks really nice on the kitchen counter. I love my Jura! As a matter of fact, I believe I am going to go and make myself a decaf latte right down.
This machine allows you to serve yourself the best coffee one can dream of. No need to drive to your local coffee house. This vitually maintenance free machine makes expresso or regular coffee from your favorite whole beans. Simply poor in the beans of your choice and press the button for the freshest cup of Joe you now can only buy from Starbucks. I loved this machine so much that I upgraded to the Z5 which is top of the line and alot more money. C1000 is a proven long lasting machine. I have used it every day for over a year now without any problems whatsoever. For the money you cannot find better coffee anywhere. I paid for this machine almost 2 times in the first year from the savings by eliminating my early morning coffee stops.

If you savor every drop of your morning cup, then you want a machine that can brew to your exacting standards. Although there are a few different high-end coffee maker brands out there, none of them come close to Jura. This company makes some of the best machines on the market. Yes, they are a bit pricey, but the fact is that it’s like having your own personal barista in your kitchen.
THE CURE: Once weekly reach up inside with a hot, wet towel, and clean the round disk behind the flap that hangs down. If it jams, unplug and let it cool before turning it on - sometimes you may have to do this several times. It just happened this a.m., and I had to wait 1/2 hour between my 3rd and 4th cup :) The first time it happened, tech support walked me through the cleaning on the phone. The last time was more of a problem, and they shipped me a mailing label for a $245 complete rebuild, but I didn't have to use it.
It comes pre-loaded with default recipes for latte macchiato, cappuccino, an espresso shot, a ristretto shot, coffee, coffees, hot water, and steamed milk. All of the recipes can be customized via "Expert Mode". You can adjust the strength (1 - 5 beans), volume in ounces or mL's), steamed milk amount (based on time in seconds). You can also adjust all of the parameters while making the drink without saving, which is great for guests. Basic operation is very simple and straightforward. The TFT display makes this super user friendly. Anyone can easily scroll thru using the wheel on top of the machine and pick whatever type of drink they want. Or, you can select most drinks directly from the TFT screen as well. For two shots or two cups of coffee, hit the button twice. You can also enter the recipe modification mode by holding the drink selection button as well. Grind adjustment is via a knob under the back right top cover. It also displays graphics of your drink while it's being made.
3) This machine is crazy smart. It knows exactly when to clean itself, or tells you when to start the cleaning cycle. To clean it, all you do is insert a tablet in the coffee powder drawer and it does its thing. It knows when it needs water, when the filter needs to be changed, etc. In fact, since we have a water filter built into our refrigerator, we just use that filtered water in the coffee machine and therefore we don't need to use the expensive water filters. Bottom line, if you just pay attention and clean the machine on a regular basis when it tells you to, this is a no-brainer machine.
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