This machine is awesome. Works great. Very easy to use, and VERY easy to maintain. That last part is key. Our previous machine, Capressa, was a pain to keep clean. This is far easier. Had it for about 6 months now and I've no complaints. The cleaning tablets (ordered on Amazon) are a bit pricey, but I have to imagine far less the sending the machine in for repair (which we did on our Capressa machine) Other than the coffee, cleanliness and overall use of the machine, the maintenance aspect is pretty easy. Put a tablet in the grinder and push the button. Done.
Using the machine the first time was fun - it has lights that shine down on the cup for a very cool look. It is much quieter than our DeLonghi, and very fast to heat up and grind, brew, and dispense the coffee. The crema is very nice, and the coffee tastes great. The drip tray is easy to pull out to the front, and easy to rinse and throw away the grinds. The machine is plastic, which is ok, but the tray where the cup rests is polished silver metal, and has a nice heaviness to it. The J9.3 comes with a Jura milk container and tubes. We don't do a lot of milk drinks, so I didn't mind that you have to do just a bit extra to fill up the container and attach the hose. You could just put a hose into a cup of milk; you don't have to use the Jura container. It made a very nice latte, great foam. It was actually easy to clean and rinse, but you do have to take the time to be there with two cups - one with rinse water and another to catch the dirty water, then repeat. If you don't mind taking a couple extra steps and minutes, then it's easy. The J9.3 came with the Jura milk container.
For those who tend to like their java a bit more robust and flavorful, this espresso machine offers a coffee and steam wand that you can use to adjust the potency of your coffee. If you prefer a bit less vigor to your morning espresso, simply move the wand to the steam side to add a bit more water. This will allow you to share your espresso maker with those around you who prefer a stronger or milder taste you do and still keep everyone happy.
The Jura A9 truly shines in the milk drinks department. It features 2 height adjustable spouts that go anywhere from two point two and up to five point four inches if you plan on using taller However, when it comes to the milk, the machine uses a pick-up tube system. What this means is that now you can just place the tube into the milk container and prepare delicious milk based drinks. For better results though, it’s best that you either get Jura’s cool control milk cooler or their optional thermal milk container. That’s because not only is it better to keep milk chilled for sanitary reasons, but chilled milk also produces better froth.