After much research and agonizing indecesion, I finally purchased the Jura J9 Super Automatic coffee machine. Our DeLonghi lasted several years, then died a noisy death. We had enjoyed it, but I felt like there were better machines to be had, so I focused on Jura and Saeco. I decided I wanted a Jura because of the easier cleaning, as reported by some reviewers, as well as great flavor and crema in the coffee. Then picking the model became hard. Not a lot of info on the Jura website as to how the different models work, but I finally decided that I liked the price range and capabilities of the J models. Costco had a J80 to sell, as well as a F7. I love the confidence I can have when buying from Costco, and that would have been a big plus for me. The J80 had been on sale for $400 off a few days before our DeLonghi failed, so I missed the sale and I couldn't bring myself to pay their full price of $2400 for a model that was not listed on the Jura website and some people suggested was an older model. I even emailed Costco, hoping they might honor the sale price, but no go. I finally found a J9 on Amazon for $2000, and read reviews where purchasers reassured me that, if something went wrong, I could feel secure in knowing that Amazon and its sellers would take good care of me and fix or replace the machine fairly quickly. I couldn't tell from the description if this was a J9 or J9.3, but decided it didn't matter. The model I received was the J9.3. It came quickly and the box was in great shape.
Although it may seem somewhat inconvenient, we like it because it makes it easier to clean the milk container. Other features that come with the ENA 9 include a sturdy conical burr grinder, an energy saver mode to keep your electricity bills under control, and customizable coffee strengths. Also, you can adjust the amount of water that comes out, both in your coffee or if you want to use the machine as a hot water dispenser.
Maintenance and Cleaning: If you use steamed milk, I highly suggest changing the setting to display the "Rinse Milk System" prompt to appear right after using. The default is 10 minutes, and you cannot select this rinse from the Maintenance menu. The quicker you rinse out the milk residue, the less likely you are to get clogs. The manual also suggests to use the Jura Cappuccino Cleaner daily. I tend to rinse often and do a breakdown cleaning of the milk system and frother about every other day.
We always like to find a negative or two, and this has to be the biggest one by far for the Jura. For us, the temperature is fine, but we do understand that some people like their coffee as near to boiling point as possible without burning the coffee. It’s probably going to be a minority of coffee lovers that find this to be a deal breaker (hint: if that’s you, take a look at Heston’s Dual Boiler), for most of us, we find that it takes the roof of our mouth off!
From the outside, the Giga 5 looks attractive. It has a color TFT (thin film transistor) LCD screen display on the top front and center, with a stylish aluminum chassis with black plastic sides. This unit will definitely enhance the look of any kitchen. There’s a dedicated hot water spout at the front of the machine plus a couple of adjustable spouts for making coffee. Located on top of the unit you will find on/off buttons, a program button, and a rotary switch that is key to navigating the Giga’s menu.
I was somewhat apprehensive about purchasing this, but 2 weeks in very satisfied with our purchase. The coffee and espresso quality is excellent. Pleasantly surprised with the milk steamer, the lattes I’ve made are as good as any big coffee shop. It’s also easy to maintain and clean, takes about 2 minutes everyday. I can’t imagine a machine being easier to use.
If you’re a froth fan, you won’t be disappointed – Jura machines tend to be very good frothers (if that’s a word) and manage to top off drinks to the same standard as you’ll usually find in the high street coffee shops. It’s certainly an impressive result, even if we found it was a novelty the wore off rather quickly. We’re not the biggest advocates of milk foaming though, so you might be more excited that we are!