1) After much research, I purchased the F9 at Williams Sonoma, primarily because they used to have a policy that you could return anything, at any time, if needed. So, I figured that if ever I had an issue, I could just return it to my local Williams Sonoma and get a replacement rather than returning the machine to the factory and waiting. Turns out I did indeed have to do this once for an electrical issue, which was actually an issue I had with the wiring at the outlet--not the machine afterall! In any event, I don't think Williams Sonoma still has that same open-ended return policy. Be sure to research the return policy wherever you make your purchase!
Though there are fewer complaints about the frother falling off with the Jura Capresso Impressa J5 than other Jura Capresso Impressa machines, it still seems to be a problem. Some owners replace the frother with another type. It received five stars on amazon.com due to a couple of reviewers unhappy that the machine arrived and didn’t work right out of the box.
After much research and agonizing indecesion, I finally purchased the Jura J9 Super Automatic coffee machine. Our DeLonghi lasted several years, then died a noisy death. We had enjoyed it, but I felt like there were better machines to be had, so I focused on Jura and Saeco. I decided I wanted a Jura because of the easier cleaning, as reported by some reviewers, as well as great flavor and crema in the coffee. Then picking the model became hard. Not a lot of info on the Jura website as to how the different models work, but I finally decided that I liked the price range and capabilities of the J models. Costco had a J80 to sell, as well as a F7. I love the confidence I can have when buying from Costco, and that would have been a big plus for me. The J80 had been on sale for $400 off a few days before our DeLonghi failed, so I missed the sale and I couldn't bring myself to pay their full price of $2400 for a model that was not listed on the Jura website and some people suggested was an older model. I even emailed Costco, hoping they might honor the sale price, but no go. I finally found a J9 on Amazon for $2000, and read reviews where purchasers reassured me that, if something went wrong, I could feel secure in knowing that Amazon and its sellers would take good care of me and fix or replace the machine fairly quickly. I couldn't tell from the description if this was a J9 or J9.3, but decided it didn't matter. The model I received was the J9.3. It came quickly and the box was in great shape.
To really own your drinks, Jura designed the Impressa Z6 super-automatic espresso machine to include three brew temperature and three hot water temperature settings, ten coffee strength settings and ten milk temperature settings. It’s rare that we see so much flexibility for coffee strength, and rarer still to see a wide range of milk temperatures. In truth, many machines don’t feature milk temperature settings at all, so we were excited to brew with the Z6, and it didn’t disappoint. The Impressa Z6 quickly ramps up from brew to steam temperature in a short six seconds, so it’s great for people like us, who need caffeine (and need it now!). For a more full-bodied espresso and decidedly thicker crema, the Impressa Z6 uses Jura’s proprietary Pulse Extraction Process, to fire short pulses of water through the grounds during brewing, in order to get the most out of the extraction. Jura’s innovative TFT display shows, in living color, your personal list of favorite drinks right on the main screen and ready to brew at the push of a button. A longer list of up to 21 customizable specialty drinks is browsable via the rotary switch, so you won’t step on anybody’s toes at the office programming a drink to your particular specifications.
09/16/2010 - The C1000 finally gave out after 10+ years and service fees of $250. With all lights now flashing and the loudest grinding noise ever, it was confirmed today with Jura-Capresso Customer Service that this unit is not worth their new $250 service fee to repair (if it could be repaired). I still found the C1000 a great appliance and Jura-Capresso a very reputable company. From a cost-analysis perspective (and these are ONLY estimates), I consume about 700 cups per year which requires about 20 pounds of beans at $10 per pound (Fresh Market) or $200 per year. Ten years worth of coffee beans cost about $2,000. Add the $900 cost of the C1000, plus two $125 service fees, my total investment was around $3,150. I excluded the cost of water since we pay a minimal fee, but never use the charged amount. Equivalent cups of pressure brewed coffee (about $3 per cup from Starbucks) over this ten year period would cost about $21,000. I compare Starbucks prices since there is a huge quality difference between their pressure-brewed coffee and drip coffee at your local food mart. So my break-even point with the Jura-Capresso C1000 was between one and two years. The remaining eight to nine years of coffee I consumed was at no cost (when compared to Starbucks). This analysis only includes the direct financial cost and not the cost of your time/fuel getting to Starbucks. I happily accepted Jura-Capresso’s "one-time replacement offer" to upgrade my C1000 to a new IMPRESSA C5. The list price is $999, but the upgrade cost is only $600. Although my C1000 unit has experienced problems, it continues to be the most awesome coffee machine ever! Once my IMPRESSA C5 machine arrives and has been used a short time, I will post a new product review.Read full review...
If I could say anything that would help you make a decision it is this: this is a stylish sexy machine that brews the perfect cup of coffee every single time! Cleaning is simple! The machine is QUIET! I would not trade this for a brand new installed Miele, well maybe if they swapped me even I would, but I've had many cups out of their machines and in all honesty the Jura is better! Don't be afraid of the refurbished machines! Buy this machine and enjoy it as much as my wife and I have ours! I hope this helped someone make a decision! If you are anything like my wife and I, the coffee machine is much more than an appliance! It's is a member of the family and in this family we take our coffee very seriously! We love each other and we love our Jura!!!
The ENA Micro 1 is the simplest of all of Jura’s machines. It is the smallest machine on the list, the most affordable, and packed with the base technologies in Jura’s machines. Your beverage begins by grinding whole coffee beans in a multi-level grinder, which are then pushed through a micro brewing unit. The machine delivers a rich espresso, with a soft layer of crema on top.
I'm coming up on a year with this machine in December. It can be a little picky about the beans (not oily). But with lavazza super crema beans, it performs quite well. I very seldom get a shot that I don't like. I vary my drinks day to day, and enjoy straight espresso, cortados, lattes, and occasionally coffee. It doesn't disappoint in either of the modes. I don't like that if I program my drink (2 shot espresso) and double tap the start button, it will simply pull double the volume, and not do a full 2 cycles of the double shot. There is a noticeable difference in the quality of the shots when I do this.
I was somewhat apprehensive about purchasing this, but 2 weeks in very satisfied with our purchase. The coffee and espresso quality is excellent. Pleasantly surprised with the milk steamer, the lattes I’ve made are as good as any big coffee shop. It’s also easy to maintain and clean, takes about 2 minutes everyday. I can’t imagine a machine being easier to use.
It would be a mistake to say that there’s no learning curve at all on the E8. It has one; it’s just not particularly steep. Sure, there are a lot of settings, and a lot of things you can change, tweak and adjust, but honestly, the hardest part of its operation is going to be changing your preferred drink settings and familiarizing yourself with the way the menus work.
Have used a SAECO machine for the last ten years.Finally "blew up" and I needed a replacement. Have known the Jura machines for a long time but because of the price never considered purchasing one. Finally had the courage to purchase the Jura J9 and have absolutely no regrets. Makes excellent Espresso or a coffee with a crema. Cappuccinos or Latte Macchiatos are a breeze to make. Wish I would have purchased earlier.
Hate getting up in the morning? That’ll change with the Z6. Just the thought of gazing at this handsome clean, shiny chrome machine was enough to have us leaping out of bed at 6am. Brewing coffee is fairly simple and yields powerful, yet tasty cups. Espresso based drinks are a cinch to produce too—but often taste slightly watered down. The best part is though is the nearly silent grinder, which is quiet enough to run on full power without fear of waking the whole house up. —Neil Gellar