Maintaining the C60 is a breeze and that’s because it has special descaling and rinsing programs. The latter can be easily programmed while taking into account the hardness of the water in your area and how many times a month you want to use it. If you’re an energy conscious person, then you can program the C60 with designated shut off times in order to save energy when you’re not using the machine.
Also, we went through a brief episode in which it would refuse to brew anything (as if it didn't have the power to punch the water through the puck of coffee). I remedied this with a descaling cycle as well as wiping out the parts above the removable tray thoroughly. (I use filtered water in the machine, but the descaling seems to be a more serious cleaning than the normal automatic cleaning.)
Combining an elegant choice of colors, understated design, the latest technology and solid, proven quality, the Impressa C65 is a unique espresso machine with powerful and intelligent features that will surprise even the most demanding coffee connoisseurs. The C65 features an Aroma Plus grinder that is now 2x as fast, yet still able to preserve the aroma of the fresh beans for a delicious tasting cup of coffee.
Thinking that I must have received a defective unit, I requested an exchange from Amazon. I had a replacement unit the next day!! Amazon is amazing in this regard. The second unit worked well for the first week and then the same issue with the espresso not coming out and having to press the button to refill the pump started occurring again. More wasted espresso!!
3) This machine is crazy smart. It knows exactly when to clean itself, or tells you when to start the cleaning cycle. To clean it, all you do is insert a tablet in the coffee powder drawer and it does its thing. It knows when it needs water, when the filter needs to be changed, etc. In fact, since we have a water filter built into our refrigerator, we just use that filtered water in the coffee machine and therefore we don't need to use the expensive water filters. Bottom line, if you just pay attention and clean the machine on a regular basis when it tells you to, this is a no-brainer machine.