When ditching the K-cup and grinding the coffee yourself, you open yourself up to better, earthy-friendly options. Many single-serve coffee manufactures source their coffee from large plantations, and as a consumer you have very limited choice about where your coffee comes from and how it’s produced. When you grind your own with the Jura coffee machine, you are able to make more eco-conscious decisions about the coffee you purchase. We prefer to buy organic, single-origin roasts that have been certified by the rainforest alliance. We understand that this isn’t always possible, but when you are grinding your own coffee, there are more options available to you as a conscious consumer.
Edit - 01/15/2015: Eight and a half years later, this gem is still cranking out great coffee. I had it serviced by the wonderful folks at CoffeeBoss in Cornelius, NC last year, and it's still going strong with a cup count of 9,922. The brew group is not user serviceable, so occasional maintenance should be expected. I use distilled water (at the cost of flavor, I know) now that I'm back in the city on municipal water, so I don't need or use the Clearyl filter (I recommend it for tap/well water, though), and I do use a cleaning tablet within 5-10 cups of when it starts asking for it on the LED display.
You get a full roster of customer support with the Capresso EC-100. If you run into problems, you can contact customer service using a toll-free phone line during business hours or by email. You can also check the Capresso Facebook page to learn more about your espresso maker. You get a one-year warranty with this espresso machine, which is typical for the espresso maker industry.
This machine allows you to serve yourself the best coffee one can dream of. No need to drive to your local coffee house. This vitually maintenance free machine makes expresso or regular coffee from your favorite whole beans. Simply poor in the beans of your choice and press the button for the freshest cup of Joe you now can only buy from Starbucks. I loved this machine so much that I upgraded to the Z5 which is top of the line and alot more money. C1000 is a proven long lasting machine. I have used it every day for over a year now without any problems whatsoever. For the money you cannot find better coffee anywhere. I paid for this machine almost 2 times in the first year from the savings by eliminating my early morning coffee stops.
Though there are fewer complaints about the frother falling off with the Jura Capresso Impressa J5 than other Jura Capresso Impressa machines, it still seems to be a problem. Some owners replace the frother with another type. It received five stars on amazon.com due to a couple of reviewers unhappy that the machine arrived and didn’t work right out of the box.
My wife LOVES coffee...I like coffee...she works ..I work...we have three kids...I would try to stay in bed longer than her to keep from having to make the coffee in the morning.. For Christmas I bought an Impressa F7 ..I was only prepared to spend about $1000 on a coffee machine at Williams-Sonoma...but the machine I could get for that really lacked some basic features...there were more expensive machines...but the F7 seemed to have most of what I wanted ...I got up Christmas morning to set up the machine, which was relatively easy...(although after 7 or 8 cups of "tweeking" the machine, my heart was pounding up in my throat and when the kids came down to see what Santa had left them I sent them back upstairs for making too much noise)...The coffee was REALLY good...it took a while to learn how to adjust the machine to get what we each liked, but now we love the machine...although there are occassional issues such as a luke warm cup now and then and the frother is marginal...it has made our life in the morning a very pleasant experience...it really doesn't require much upkeep ....wouldn't give it up now...
One downside of the C65 is that it isn’t self-cleaning. If you don’t mind taking it apart and rinsing everything out manually, then that shouldn’t be an issue. However, as James mentioned, sometimes the bean holder will think that it’s empty when there are still grounds inside. Overall, it is a minor inconvenience, but it can be frustrating when you’re running late in the morning, and you get a smaller cup as a result.