As an anecdote, I once failed one of my shots, it happens to everyone. The biggest problem with that cup was that it had almost no crema. I sipped it anyway, I wanted to see how it was. I was absolutely stunned by the taste of that shot. The unique combination of tamping and grind size made that cup more flavorful. It just didn’t have enough crema. Never judge an espresso by its looks. This is why some people hate Nespresso with a passion, it is very consistent, and it gives you a great shot with ample crema every time, but it is never fantastic. I love “fantastic”, but for the convenience, I settle for good, so Nespresso is one of my favorite coffeemakers. If convenience is what you are looking for mostly, take a look at our article that compares capsule-based espresso machines.
Maintenance and Cleaning: If you use steamed milk, I highly suggest changing the setting to display the "Rinse Milk System" prompt to appear right after using. The default is 10 minutes, and you cannot select this rinse from the Maintenance menu. The quicker you rinse out the milk residue, the less likely you are to get clogs. The manual also suggests to use the Jura Cappuccino Cleaner daily. I tend to rinse often and do a breakdown cleaning of the milk system and frother about every other day.
You also get programmable push-button controls for milk, hot water and espresso outputs and given the fact that the 1003380 Accademia dispenses great beverages on demand, it’s great for those who don’t like to wait for long before their drink is ready. In total, there are 7 buttons that you can use in order to prepare one of the following drinks hot water, latte macchiato, latte, cappuccino, cafe lungo, cafe and of course, espresso.