The first thing that comes to mind to anyone who sees the Jura Impressa XS90 is “Wow”. That is because this espresso machine is so amazing, so packed with features and so good at making the perfect espresso, that words fail to describe how incredible it actually is. This is a commercial duty espresso machine that was designed for use in either a restaurant or an office and features the company’s popular 1-touch milk frothing system and 2 independent boilers (stainless steel).
Six years and 7540 shots of espresso. The only downside of this machine is that it is too easy to use so that you end up drinking more cups than you might otherwise. It's very fast to heat up, both for the main heating block, as well as for steam. The steamer wand takes some practice to get good, tight foam, but once you figure out the technique it's not difficult. The openings in the wand can clog up if you don't wipe it down right after use. I also give a short blast of steam right after that as well. After about five years we bundled it up and sent it in to the factory for cleaning and reconditioning. It came back as good as new and it's still going strong. About the only real negative aspect to the machine is that it tends to be a bit noisy, but probably no more so than someone using a fully manual pull machine and grinder.
My first Jura was the F7. I bought it off of Ebay(new) and couldn't have been happier. I was so thrilled with it, that I bought another (F9) and gave my mom the F7 because it was such an awesome machine. It is really remarkable how the machine works. It took me a good 15+ cups to figure out how to make the coffee the way I like it. There are so many options on this machine that effect the taste: Grind, water temp, quantity of beans, quantity of water, etc.... In reference to the service I am amazed. When I received my new F9, I immediately had problems with a couple of the buttons. I called the service center and was on hold for 6-8 minutes. After about a 2 minute conversation with the representative they said that she would just send out a new machine and when I get it to send my old machine back in the box. They paid all postage. No credit card, nothing. I've never heard of such a service before. Absolutely Excellent. I couldn't be happier. It is a great machine that makes very good coffee and looks really nice on the kitchen counter. I love my Jura! As a matter of fact, I believe I am going to go and make myself a decaf latte right down.
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