And it bears out in the coffee the machine produces: our very first cup was a delicious and gloriously smooth latte with barely a hint of bitterness. The milk steaming wand is excellent too, producing much lighter, airier foam than the (admittedly way, way cheaper) Morphy Richards’ model, and there’s also a hot water spout for those who want to make an Americano by topping up their espresso.
What sets the Jura line of coffee machines apart for other similar coffee systems is that it does literally everything you need to do with the touch of a button. When preparing the machine, you simply load it with coffee and water, and if it’s your preference, milk or cream. We were originally concerned about cleaning dairy products out of the Jura as this can be a pain point with other systems. You don’t want dairy leftover in any part of the machine as it turns quickly and can easily ruin upcoming batches of coffee. But with the Jura, you load the milk into an easy to remove and clean stainless steel canister making the clean up super simple.
I have owned this for about 9 months and gotten nearly 1000 uses out of it (it counts for you). It can equal most coffeehouse product you are likely to find, but as others point out, it is far short of what an enthusiast can create from more traditional equipment. You may also find the crema coffee settings to be something of an acquired taste (but you can make an Americano in just one more step, which is always great).
Not trouble free, as they all seem to jam periodically, but easily fixed. Per J-C, the problem is using very oily beans, which we do as we love very dark, heavily roasted Starbucks beans. The part that jams is the press mechanism. When it expresses the puck, it clogs and won't go back up. This seems to be a criticism for many of its machines, but it's hardly a deal breaker.
Everything we discussed points to the Jura’s mission of making great coffee and espresso beverages at home easier. The Swiss made precision and modern design is simply an added bonus. Want your coffee freshly ground on a cup-by-cup basis? The Jura does that as a matter of course. Don’t feel like dirtying and cleaning several different pieces of equipment just to froth milk? The Jura takes care of this by warming, frothing and dispensing the milk for you. It will also clean the lines so you don’t have to word about old milk in your system. Best of all, as a consumer you can choose the coffee you want to drink while still having the convenience of single serve brewing.
The first thing you’ll probably notice when making your coffee is just how quiet the Giga 5 is. This is thanks to the two ceramic disk grinders that occupy each side of the unit and operate just above a whisper. These discs will probably never wear our and the grind on them is extremely precise and always consistent. It offers 18 completely customizable specialty drinks through the intuitive and easy to navigate display which provide enough variety to satisfy everyone’s tastes.