The speed at which the Jura ENA Micro 9 delivers coffee is amazing. Before you know it, the chrome accented spouts are delivering hot espresso that absolutely tastes as if it was prepared by skilled human hands. The design and casing look great up close and feature a hard plastic with a matte silver finish. The top of the unit is a shiny black that’s reminiscent of Lucite and is easy to quickly wipe down and keep the machine looking fresh. We were also impressed with the density of the foam that the Micro 9 delivers. We considerer ourselves experts in the area of good foam and we were not disappointed with its dense and thick mouth feel. The adjustable spout creates clearance for any size mug or large cup and the multi-level sealed conical grinder performs just as well as any standalone grinder we’ve ever owned. Overall, ENA Micro 9 strikes that perfect balance between size, power and delicious coffee. This is currently our favorite model and the one we have in our own home.
My first Jura was the F7. I bought it off of Ebay(new) and couldn't have been happier. I was so thrilled with it, that I bought another (F9) and gave my mom the F7 because it was such an awesome machine. It is really remarkable how the machine works. It took me a good 15+ cups to figure out how to make the coffee the way I like it. There are so many options on this machine that effect the taste: Grind, water temp, quantity of beans, quantity of water, etc.... In reference to the service I am amazed. When I received my new F9, I immediately had problems with a couple of the buttons. I called the service center and was on hold for 6-8 minutes. After about a 2 minute conversation with the representative they said that she would just send out a new machine and when I get it to send my old machine back in the box. They paid all postage. No credit card, nothing. I've never heard of such a service before. Absolutely Excellent. I couldn't be happier. It is a great machine that makes very good coffee and looks really nice on the kitchen counter. I love my Jura! As a matter of fact, I believe I am going to go and make myself a decaf latte right down.
Let’s take making a cappuccino with the Jura, for example. Instead of having to froth your milk manually, the Jura will froth the milk for you and layer it into your cappuccino perfectly. Forget having to clean a separate canister and frother; it’s all done for you right within the machine. The Jura can even tackle more complicated drinks such as a latte macchiato. The Jura will lay down a layer of foam on the bottom of your cup, add coffee, and finish it off with a perfect layer of foam on top creating a truly authentic latte macchiato.
First, I really wanted to like this machine. The specs, design, functionality, were exactly what I was looking for in a super automatic espresso machine, however the machine failed to perform the basic task of making espresso. I found the display, programming, controls, and size of the water chamber to be good. The milk frothing system was cumbersome as it required you to attach tubes each time you wanted a milk drink. When the system worked, the steamed milk was hot and the consistency was great for cappuccinos and lattes. However, if the tube was not connected precisely (very little room for error) the consistency of the milk was poor. I ended up having to restart the process several times as the tubes were not connected properly or they came loose as the milk was pumped. The tubes also presented an issue with clean up in that they had to be cleaned after each use.
It comes pre-loaded with default recipes for latte macchiato, cappuccino, an espresso shot, a ristretto shot, coffee, coffees, hot water, and steamed milk. All of the recipes can be customized via "Expert Mode". You can adjust the strength (1 - 5 beans), volume in ounces or mL's), steamed milk amount (based on time in seconds). You can also adjust all of the parameters while making the drink without saving, which is great for guests. Basic operation is very simple and straightforward. The TFT display makes this super user friendly. Anyone can easily scroll thru using the wheel on top of the machine and pick whatever type of drink they want. Or, you can select most drinks directly from the TFT screen as well. For two shots or two cups of coffee, hit the button twice. You can also enter the recipe modification mode by holding the drink selection button as well. Grind adjustment is via a knob under the back right top cover. It also displays graphics of your drink while it's being made.
I received my machine on Jan 20th. I have to say it was a huge let down. Niether the coffee or milk were hot enough. I would think spending this amount of money on a coffee machine you should at least get hot coffee and milk without having to use cupwarmer or running hot water through it. I will say that amazon was a pure joy to work with on the return. They made everything simple and easy with no fuss. Thank you amazon for that.
You also get programmable push-button controls for milk, hot water and espresso outputs and given the fact that the 1003380 Accademia dispenses great beverages on demand, it’s great for those who don’t like to wait for long before their drink is ready. In total, there are 7 buttons that you can use in order to prepare one of the following drinks hot water, latte macchiato, latte, cappuccino, cafe lungo, cafe and of course, espresso.