Now that great espresso shots aren't hard to find, this machine is more about convenience and reliability than knock-your-socks-off espresso. But it does make great coffee - better than any Mr. Coffee or even Keurig. I keep Dark Roast Guatemalan Viennese in the bean hopper, pull two one-ounce shots, lengthen them with hot water, and I'm drinking awesome coffee before my neighbor has finished peeling the foil on his can of Maxwell House. And since I'm just buying good old whole beans, it's much cheaper to use than a Keurig.
3) This machine is crazy smart. It knows exactly when to clean itself, or tells you when to start the cleaning cycle. To clean it, all you do is insert a tablet in the coffee powder drawer and it does its thing. It knows when it needs water, when the filter needs to be changed, etc. In fact, since we have a water filter built into our refrigerator, we just use that filtered water in the coffee machine and therefore we don't need to use the expensive water filters. Bottom line, if you just pay attention and clean the machine on a regular basis when it tells you to, this is a no-brainer machine.
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