One downside of the C65 is that it isn’t self-cleaning. If you don’t mind taking it apart and rinsing everything out manually, then that shouldn’t be an issue. However, as James mentioned, sometimes the bean holder will think that it’s empty when there are still grounds inside. Overall, it is a minor inconvenience, but it can be frustrating when you’re running late in the morning, and you get a smaller cup as a result.
THE CURE: Once weekly reach up inside with a hot, wet towel, and clean the round disk behind the flap that hangs down. If it jams, unplug and let it cool before turning it on - sometimes you may have to do this several times. It just happened this a.m., and I had to wait 1/2 hour between my 3rd and 4th cup :) The first time it happened, tech support walked me through the cleaning on the phone. The last time was more of a problem, and they shipped me a mailing label for a $245 complete rebuild, but I didn't have to use it.

From the outside, the Giga 5 looks attractive. It has a color TFT (thin film transistor) LCD screen display on the top front and center, with a stylish aluminum chassis with black plastic sides. This unit will definitely enhance the look of any kitchen. There’s a dedicated hot water spout at the front of the machine plus a couple of adjustable spouts for making coffee. Located on top of the unit you will find on/off buttons, a program button, and a rotary switch that is key to navigating the Giga’s menu.
The Jura A9 truly shines in the milk drinks department. It features 2 height adjustable spouts that go anywhere from two point two and up to five point four inches if you plan on using taller However, when it comes to the milk, the machine uses a pick-up tube system. What this means is that now you can just place the tube into the milk container and prepare delicious milk based drinks. For better results though, it’s best that you either get Jura’s cool control milk cooler or their optional thermal milk container. That’s because not only is it better to keep milk chilled for sanitary reasons, but chilled milk also produces better froth. 
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