Everything we discussed points to the Jura’s mission of making great coffee and espresso beverages at home easier. The Swiss made precision and modern design is simply an added bonus. Want your coffee freshly ground on a cup-by-cup basis? The Jura does that as a matter of course. Don’t feel like dirtying and cleaning several different pieces of equipment just to froth milk? The Jura takes care of this by warming, frothing and dispensing the milk for you. It will also clean the lines so you don’t have to word about old milk in your system. Best of all, as a consumer you can choose the coffee you want to drink while still having the convenience of single serve brewing.
THE CURE: Once weekly reach up inside with a hot, wet towel, and clean the round disk behind the flap that hangs down. If it jams, unplug and let it cool before turning it on - sometimes you may have to do this several times. It just happened this a.m., and I had to wait 1/2 hour between my 3rd and 4th cup :) The first time it happened, tech support walked me through the cleaning on the phone. The last time was more of a problem, and they shipped me a mailing label for a $245 complete rebuild, but I didn't have to use it.
I have owned this for about 9 months and gotten nearly 1000 uses out of it (it counts for you). It can equal most coffeehouse product you are likely to find, but as others point out, it is far short of what an enthusiast can create from more traditional equipment. You may also find the crema coffee settings to be something of an acquired taste (but you can make an Americano in just one more step, which is always great).

My first Jura was the F7. I bought it off of Ebay(new) and couldn't have been happier. I was so thrilled with it, that I bought another (F9) and gave my mom the F7 because it was such an awesome machine. It is really remarkable how the machine works. It took me a good 15+ cups to figure out how to make the coffee the way I like it. There are so many options on this machine that effect the taste: Grind, water temp, quantity of beans, quantity of water, etc.... In reference to the service I am amazed. When I received my new F9, I immediately had problems with a couple of the buttons. I called the service center and was on hold for 6-8 minutes. After about a 2 minute conversation with the representative they said that she would just send out a new machine and when I get it to send my old machine back in the box. They paid all postage. No credit card, nothing. I've never heard of such a service before. Absolutely Excellent. I couldn't be happier. It is a great machine that makes very good coffee and looks really nice on the kitchen counter. I love my Jura! As a matter of fact, I believe I am going to go and make myself a decaf latte right down.


I was somewhat apprehensive about purchasing this, but 2 weeks in very satisfied with our purchase. The coffee and espresso quality is excellent. Pleasantly surprised with the milk steamer, the lattes I’ve made are as good as any big coffee shop. It’s also easy to maintain and clean, takes about 2 minutes everyday. I can’t imagine a machine being easier to use.
3) This machine is crazy smart. It knows exactly when to clean itself, or tells you when to start the cleaning cycle. To clean it, all you do is insert a tablet in the coffee powder drawer and it does its thing. It knows when it needs water, when the filter needs to be changed, etc. In fact, since we have a water filter built into our refrigerator, we just use that filtered water in the coffee machine and therefore we don't need to use the expensive water filters. Bottom line, if you just pay attention and clean the machine on a regular basis when it tells you to, this is a no-brainer machine.
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