Capresso offers a significant list of help resources that include comparison charts, instruction booklets, quick-reference guides and a list of FAQs. In addition, the company offers information on its warranties and product registration. You can contact Capresso using its toll-free customer service hotline. The nice thing about this company's customer service is that there are people available to answer your questions on Saturdays.
Depending on how often you use your Jura, the machine will prompt you to clean it at regular intervals. For most models this is every 180 cups of coffee. It’s important not to ignore these prompts simply because the longer you wait, the more buildup from the coffee and its oils there will be, and the more the flavor of your coffee will be affected. As with all functions of the Jura, cleaning is extremely simple and is completely hands off.
This is probably one of the more important points to note – just how easy it is to get started. Bean to cup coffee machines tend to fall into two categories, they are either easy to use but inflexible, or take time to master and give a lot of opportunity to experiment. This Jura machine gives a lot of scope to both, which is great if you’re short on practice time or not sure if you’ve got the skills needed just yet.
What a great price on this refurbished Jura Capresso Impressa F9. Our previous Jura Capresso lasted 10 years and made thousands of cups (sorry no counter on that model). I knew a refurbished model from this same maker would be a good bet. And sure enough it has proven to be just that. We have had it a month and have already made well over 250 cups with not one complaint. THANK YOU for making this product more affordable to the public with the refurbished price. During the economic recession we have been cutting cost when ever possible and I truly appreciate that this product was made available at such an exceptional price.
You get a full roster of customer support with the Capresso EC-100. If you run into problems, you can contact customer service using a toll-free phone line during business hours or by email. You can also check the Capresso Facebook page to learn more about your espresso maker. You get a one-year warranty with this espresso machine, which is typical for the espresso maker industry.
The Z9 also has a number of advanced features. These include a wireless connection, which can interact with the Jura Cool Control system to warn you when the milk level is low, and integrated cleaning programmes that mean you don't need to manually clean the brewing unit. The milk frother can automatically make creamy milk for cappuccino and lattes.
While all of the brand’s machines take up substantial counter space, you can get all of the advanced features without taking over your kitchen. The Impressa F8 is designed as a two-cup coffee maker - it has dual nozzles in the front so that you can make them side by side. However, you can also use the spouts for perfectly frothed milk instead. So, if you’re looking for a high-quality cappuccino, you will get it without having to do anything extra.
Setup is way easier than the manual would have you believe - the pathetic printed booklet is by far the weakest link in this coffee production line. Fitting the water filter and the Smart Connect dongle is not explained well at all. You’ll find answers to most of your questions online - but probably not on JURA’s website. Unofficial YouTube videos proved much more useful.
You can also make milky or foamed coffees, thanks to a tube that can be placed in a milk jug (or Panasonic’s own optional “Milktank” accessory). Or just have the machine squirt out hot water for tea-making. You can also tweak the amount of coffee, water and milk, and the temperature before a drink is made, and save up to four of these combinations on the machine as personal favourites.
The improvements are quite a few, including the four selectable strength options that helps determine the dosage of the shots you want to brew between five and sixteen grams of coffee. If you want, you can easily tailor your experience with programmable pre-brewing, brew temperature and water volume. You can make the adjustments by using the rotary switch and the good news is that the machine will remember your preferences so you can brew the same delicious cup of coffee next time.
The ultra-modern frother technology prepares milk foam of unprecedented quality. The foam is both fine and compact, giving it a creamy consistency with a subtle sweetness. The frothers have two separate chambers in which the milk is frothed twice. Any bubbles that form will burst, compacting the foam and making it extremely fine. Three bars in the frother spout slow down the foam as it exits the frother, so it is poured slowly and evenly into the cup.
The machine is very nice looking in person, very sleek. The instruction manual is pretty sparse on details. It has enough, but it's a little intimidating for a first time user. I took my time and found out that the programming is very user friendly and easy to use. I have ours on our counter with a cabinet overhead. When I fill water reservoir I do pull the machine a bit forward because the reservoir is deep and you have to lift it straight up. It's easy to do but you need a bit of clearance. The bean hopper is in the back, so I pull the machine forward a bit to fill that, as well. Very easy to do. One thing I wanted in the J9 was the option to use a water filter. I have hard water from our tap, and had been filling our DeLonghi from our filtered refrigerator dispenser, but that was cumbersome. With the Jura filter I can fill the deep reservoir right in the little bar sink I have next to the machine. I tested the water before and after, and the Jura filter definitely works to reduce hardness, which is important in keeping the machine free from mineral scale buildup. I think it will be well worth the expense of replacing the filters. It came with one filter and a couple of descaling tabs, which I have not had to use yet.
Instead of an LCD screen, this model uses a standard LED to show you what kind of coffee you’re making. It’s not quite as involved, but it’s helpful and better than a manual version. With the ENA 9, you can make six different kinds of coffee. It uses two nozzles to layer your beverages perfectly with foam or milk. The frother is a separate unit that connects to the base machine.
And that’s it. There’s very little in the way of cleaning or maintenance to be done, bar an occasional emptying of the drip tray, an occasional rinsing of the removable pod holder and, of course, the refilling of the water tank. The tank isn’t huge (0.8l), so you’ll need to do the latter fairly frequently. The drip tray, for its part, is adjustable – you can place it at one of three heights to suit the size of drinking vessel and reduce the chance of spillage.
The speed at which the Jura ENA Micro 9 delivers coffee is amazing. Before you know it, the chrome accented spouts are delivering hot espresso that absolutely tastes as if it was prepared by skilled human hands. The design and casing look great up close and feature a hard plastic with a matte silver finish. The top of the unit is a shiny black that’s reminiscent of Lucite and is easy to quickly wipe down and keep the machine looking fresh. We were also impressed with the density of the foam that the Micro 9 delivers. We considerer ourselves experts in the area of good foam and we were not disappointed with its dense and thick mouth feel. The adjustable spout creates clearance for any size mug or large cup and the multi-level sealed conical grinder performs just as well as any standalone grinder we’ve ever owned. Overall, ENA Micro 9 strikes that perfect balance between size, power and delicious coffee. This is currently our favorite model and the one we have in our own home.
Most modern coffee machines will feature a foam frother and this is also a vital part of a coffee machine like the Jura C65. The majority of users actually require this feature in order to make tasty lattes and cappuccinos. The good news is that the Jura C65 does indeed feature a revolutionary fine foam technology that ensures the milk has lots of foam. On top of that, the coffee spout’s height is adjustable, so you can easily fit a wide range of cups ranging from sixty five millimeters and up to one hundred and eleven millimeters.
3) This machine is crazy smart. It knows exactly when to clean itself, or tells you when to start the cleaning cycle. To clean it, all you do is insert a tablet in the coffee powder drawer and it does its thing. It knows when it needs water, when the filter needs to be changed, etc. In fact, since we have a water filter built into our refrigerator, we just use that filtered water in the coffee machine and therefore we don't need to use the expensive water filters. Bottom line, if you just pay attention and clean the machine on a regular basis when it tells you to, this is a no-brainer machine.
It’s highly efficient, meaning that you don’t get as much ground residue after processing your beans. Not only does this ensure that your coffee tastes (and smells) better, but it saves on the cleaning process. Finally, the E6 has a separate milk frother and spout. Instead of pouring milk through one of the nozzles that can be used for coffee (this model also can make two cups simultaneously), the E6 keeps it all separated.
THE CURE: Once weekly reach up inside with a hot, wet towel, and clean the round disk behind the flap that hangs down. If it jams, unplug and let it cool before turning it on - sometimes you may have to do this several times. It just happened this a.m., and I had to wait 1/2 hour between my 3rd and 4th cup :) The first time it happened, tech support walked me through the cleaning on the phone. The last time was more of a problem, and they shipped me a mailing label for a $245 complete rebuild, but I didn't have to use it.