There's one other area needing fixing, not only in these machines but in all super automatics I've ever tried - tiny puck sizes (diameter) = bad extraction. That's not me saying it. That's Dr. Illy and a wide range of scientific tests that the Illy labs have done finding the optimal puck size for superior extraction. At 46mm, these pucks are too tiny.
I received my machine on Jan 20th. I have to say it was a huge let down. Niether the coffee or milk were hot enough. I would think spending this amount of money on a coffee machine you should at least get hot coffee and milk without having to use cupwarmer or running hot water through it. I will say that amazon was a pure joy to work with on the return. They made everything simple and easy with no fuss. Thank you amazon for that.

These machines and their respective technologies will serve you well, no matter what it is you are looking for. Keep in mind that with all their features and functionality, more expensive machines are almost always going to fall on the side of excessive for casual users. Because of this and their high cost, you may want to pick a few features that stand out to you and forgo the unnecessary frills.
3) This machine is crazy smart. It knows exactly when to clean itself, or tells you when to start the cleaning cycle. To clean it, all you do is insert a tablet in the coffee powder drawer and it does its thing. It knows when it needs water, when the filter needs to be changed, etc. In fact, since we have a water filter built into our refrigerator, we just use that filtered water in the coffee machine and therefore we don't need to use the expensive water filters. Bottom line, if you just pay attention and clean the machine on a regular basis when it tells you to, this is a no-brainer machine.
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